Question 1

What does Joy's BS mean?

Accepted Answer

Joy's BS stands for Joy's Bug Spray. The name was chosen to honor our grandma Joy from New Zealand, and the 'BS' is a playful, memorable abbreviation for Bug Spray.

Question 2

Who was Joy?

Accepted Answer

Joy was our beloved grandma from New Zealand. She received the family formula from her grandma's family and spent her life sharing the recipe with her children and grandchildren to ensure the tradition would never be lost.

Question 3

Where did the family formula originate?

Accepted Answer

The family formula traces its roots to Joy's grandma's family in New Zealand, with origins dating back to the early 1800s. The recipe was passed down through generations until it reached Joy, and now Joy's family is sharing it with the world.

Question 4

Why is the brand connected to New Zealand?

Accepted Answer

Joy's BS is named in honor of Grandma Joy, who was from New Zealand. The family tradition and formula have deep roots in New Zealand heritage.

Question 5

Is Joy's BS organic?

Accepted Answer

Joy's BS is made with carefully selected organic ingredients. Please refer to the product label for the complete and verified ingredient list.

Question 6

What ingredients are used?

Accepted Answer

Joy's BS is made with carefully selected botanical ingredients. Please refer to the product label for the complete, verified ingredient list. We do not reveal confidential formula quantities or trade secrets.

Question 7

What bottle sizes are available?

Accepted Answer

Joy's BS is available in three sizes: 2 oz Travel Size, 4 oz Everyday Size, and 8 oz Family Size.

Question 8

Is the 2 oz bottle suitable for carry-on travel?

Accepted Answer

The 2 oz bottle is a convenient size for travel. Travelers are responsible for following current airport and airline requirements regarding liquids in carry-on luggage. We do not describe the bottle as 'TSA approved.'

Question 9

How should the spray be applied?

Accepted Answer

Apply Joy's BS as directed on the product label. Always follow all label directions carefully.

Question 10

How should the product be stored?

Accepted Answer

Store in a cool, dry place away from direct sunlight and heat. Keep out of reach of children when required by the label.

Question 11

Are the candles intended for outdoor use?

Accepted Answer

Joy's BS Outdoor Candles are created to add warmth, fragrance, and atmosphere to patios, gardens, yards, and outdoor gatherings. Please follow all candle safety instructions.

Question 12

Where do you ship?

Accepted Answer

Please contact us at JoysBSkiwi@gmail.com for current shipping information and availability.

Question 13

What is the return policy?

Accepted Answer

Please visit our Returns & Refund Policy page or contact us at JoysBSkiwi@gmail.com for return information.

Question 14

How can customers contact Joy's BS?

Accepted Answer

You can reach us at JoysBSkiwi@gmail.com for all inquiries including orders, product questions, shipping, returns, wholesale, and general questions.

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